Doctor Chat is a trusted platform used by tens of thousands of satisfied patients and hundreds of verified partner doctors.

We carefully screen every doctor we work with to ensure they meet strict professional standards. For extra peace of mind, you can browse doctor profiles and read real patient testimonials.

The Avg. response time is under 4 hours, and most doctors reply within 24 hours. You can see an estimated response time on each doctor's profile—but do keep in mind, it's only an estimate.

The conversation remains private between you and the doctor, and you can optionally choose to remain anonymous—even to the doctor. Your data is securely protected using high-standard encryption technology.

We have a dedicated customer support team ready to help you with any issues you may encounter while using the app. If something isn’t working properly or you have any questions, please email clients@doctorchat.co.uk or use the in-app problem reporting system.

The basic fee for a question is 50 GBP, but the final amount may vary depending on any additional options you select. For more details, visit a doctor’s profile and click the “How it works” button.

Payments are made exclusively online using a Visa or MasterCard through our payment processor, Stripe. It doesn't matter where your card was issued or what currency your account is in.

Communication takes place via text messages within the Doctor Chat app. To contact a doctor, go to their profile and click the “Write question” button.

Yes — during your online conversation you can arrange an in-person appointment at the doctor's practice. The specific arrangements vary from doctor to doctor.

All doctors on Doctor Chat are registered consultants or registrars; you can view each clinician's qualifications and specialisms on their profile.

Eczema (also called dermatitis) is an umbrella term for itchy, inflamed skin that often comes and goes. It covers several types and can affect any age, causing dry, red patches which may flare intermittently.

Atopic dermatitis, often called atopic eczema, is a chronic itchy rash linked to a personal or family history of allergies. It commonly begins in childhood but can persist or recur in adults. Severity varies.

Seborrhoeic dermatitis is a common condition causing flaky, greasy scales and red patches, typically where skin is oilier such as the scalp, face and chest. It tends to follow a chronic, relapsing course.

Facial dermatitis describes inflammation of the face from varied causes. It presents with redness, dryness or small bumps and can reflect irritant or allergic reactions, or a flare of an underlying skin condition.

A skin rash is any change in the skin's appearance—redness, bumps, blisters or scaling. Causes range from irritation and allergies to infections; pattern, distribution and symptoms guide diagnosis; age also matters.

Acne is a common condition of hair follicles and oil glands, producing spots, blackheads and sometimes deeper nodules. It most often affects adolescents but can persist in adults, with variable severity.

Pimples are localized, inflamed spots that arise when hair follicles become blocked and irritated. They are a common sign of acne and can appear on the face, chest or back during flare-ups of the condition.

Rosacea is a chronic facial condition causing flushing and persistent central redness, often with visible blood vessels and occasional bumps. It typically affects adults and commonly involves the nose and cheeks.

Psoriasis is a chronic immune-mediated disease marked by well-defined, pink or red scaly plaques. It commonly affects the elbows, knees and scalp and can range from limited patches to widespread involvement.